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Contact Us

Contact Us

Hey there, need to get in touch with us? We'll be glad to help. To make sure your message reaches the right folks, take a look below and decide which contact address is right for your enquiry.

Customer Services

If there's a problem with anything you've bought from us, let us know so we can make it right. This is also the address to use if you're not sure which of the options below fits your query.

Live Chat: you can click the speech bubble on the bottom right of your screen to chat with us - Monday to Friday, 10am until 5pm.

Fill out our Customer Service form and one of our customer service agents will respond via email within 3 working days. Please note that to use this feature you will need to be logged into a Google Account, as it uses Google Forms.

Email us - uk.custserv@gwplc.com and we will get back to you within 3 working days.

Alternatively you can call us on 0115 91 40000:

  • Monday, Tuesday, Thursday, Friday, 9:30am until 4:30pm.

  • Wednesday, 11:30pm until 4:30pm.

For further information, please take a look at our Frequently Asked Questions.

All information will be processed in accordance with our Privacy Notice.

Warhammer 40,000: The App

If you've been using the app and have thought of a great feature you'd like to see added, spotted any Nurglings in the system that need sorting out, or you have any subscription or payment questions, please let us know using the email address below.

gwapps@gwplc.com

Warhammer Community

If you have a cool idea for an article, a model to show off, or you've spotted a mistake on the Warhammer Community website, let us know at the address below!

community@gwplc.com

Events

The Events team look after all of the gaming and hobby events at Warhammer World, as well as conventions and tournaments worldwide. If you need to check details of an event or see if your conversions will be allowed in a tournament, send them an email at the address below.

whworldevents@gwplc.com

White Dwarf

Every month, White Dwarf magazine prints letters from readers, and this is where you send them! Give the White Dwarf team your thoughts, questions, and pictures of your painted models – they'll print the best ones we receive. team@whitedwarf.co.uk

Social Media

We have dedicated Facebook pages for Warhammer Age of Sigmar, Warhammer 40,000 and more, as well as official Instagram, YouTube and Thread accounts accounts. Post a comment to join the conversation, share your progress on your latest Warhammer hobby project, or ask the Social Media team a question.

Rules Questions

Those Frequently Asked Questions have to come from somewhere. Have you noticed a rule or some wording that could use some clarification? Let us know about it by sending an email to the appropriate rules team using the links below.

Privacy

If you have questions about our privacy notices or how Games Workshop uses your data, this is the address to use.

privacy@gwplc.com

Press and Media

Are you a member of the media or press looking for information about our products, services or licensed partners? Send us an email and we'll get back to you as soon as possible.

press@gwplc.com

Talk To Our Experts

If you’re stuck and can’t find what you need, our team is here to help.